Seller Community Forum

0 answers

1 vote

Check your shipping costs on all your platforms. New rates went into effect today. pitneybowes.com/us/postal-information/usps-rate-change-overview.html

asked about 19 hours ago

2 answers

1 vote

Fiscal documents- invoices on sales and on commissions

I dont get any invoices for my sales nor for my commissions that Bonanza is charging me. This is creating huge issues as in Europe we must justify the money flow with legal invoices. While this platform constantly refuses to produce those invoice...

asked 1 day ago

2 answers

1 vote

Getting bizarre sketchy responses from bonanza support.

I don't know what's going on with Bonanza, I've been with them for over a dozen years. My fees payment on July 2 didn't go thru on my credit card because I need to update it. I've since updated it, paid the fees due but I can't seem to get my boot...

asked 2 days ago

4 answers

4 votes

How are we supposed to believe the new site name will generate more business when they can't even spell it right themselves?

"bMarkeptlace" is how they spelled it in the latest seller blog.. if even the site operators can't spell the new name correctly, how are we supposed to expect the customers to find us? Embarrassing and very disappointing.

asked 5 days ago

1 answers

0 votes

How do i remover change the name of categories in my booth

I have just really got back into bonanza, and I would like to downsize by not having as many different categories

asked 8 days ago

1 answers

4 votes

I've been leaving voicemails with the CEO.

As you may be able to tell from my recent posts here, I've been having a lot of issues with Bonanza lately, all starting shortly after I was forced to either buy a membership or start paying monthly listing fees. Cost goes up, quality goes down. ...

asked 10 days ago

4 answers

5 votes

Listing fees good buy bonanza !

bonanza thanks but no thanks listing fees im a long time member but im out

asked 13 days ago

3 answers

3 votes

I keep getting a bonanza is undergoing maintenance and is currently unavailable.

I keep getting a Bonanza is undergoing maintenance and is currently unavailable.Whats going on is the site up or down?

asked 14 days ago

2 answers

2 votes

Photo distortion in booth

Hi, When I view my booth, some of my photos have been enlarged in one direction and thus seriously distorted in the booth. (If I open and view the listing, the photos are fine.) How do I make sure booth photo does not get distorted? Thanks

asked 16 days ago

photo

1 answers

0 votes

Shipping on bonanza

I am out of ink for my printer. It used to be that when we paid for shipping we could get the label via a QR code that was emailed to us. I'm not seeing this option any longer. Am I missing something? If I cannot do this I will have to hand ...

asked 21 days ago

1 answers

1 vote

Does bonanza have another phone number? no one answers (206) 588-5849.

Does anyone have contact information for anyone at this putrid company? No one answers [phone number removed] and their ICANN registration only has [phone number removed] which is Domains by Proxy. I would dearly love to speak to whoever owns th...

asked 23 days ago

0 answers

1 vote

Why does Bonanza support no speaka da English?

I am trying to get someone at Bonanza to understand that this [URL removed] https://www.bonanza.com/site_help/general/live_support_chat ...is misleading, because it indicates that Bonanza currently has live chat when they do not. I have wri...

asked 23 days ago

3 answers

1 vote

Advertising levels for noobs

***Edited regarding the eBay advertising. It still makes little to no sense to me to pay the extra just to cross list to eBay. New seller recommendation if you are opening a [URL removed] There is no point selecting more than the 11% advertis...

asked 27 days ago

2 answers

0 votes

Where do you buy insurance when shipping expensive package over $100 hours of nothing

need help with shipping insurance,

asked about 1 month ago

2 answers

1 vote

I no longer want my seller booth but they will not let me cancel my booth without uploading a current credit card. why would i do that?

Kel (Bonanza) Jun 10, 2025, 1:15?PM PDT Hi Crystal, Thank you for your email and so sorry to see you go. Before you cancel your account, you must first cancel your seller booth. Point your mouse over the "Account" link in the up...

asked about 1 month ago

5 answers

4 votes

The incompetence I'm seeing from Bonanza support is staggering.

Last weekend I experienced an issue with Bonanza's postage-buying system, and I was unable to purchase labels. A serious issue, as I had customers waiting on items. So I sent an email to support, and instead got an answer to a completely differe...

asked about 1 month ago

2 answers

1 vote

Removing credit card information

So I sent SUPPORT a [URL removed] How do I remove my Credit Card information from Bonanza as I can't seem to find anywhere to do this. I CAN find a place to ADD a CC but nowhere to remove one.. The response I got from someone named KEITH who di...

asked about 1 month ago

1 answers

2 votes

$100 = $0.41

Happy F-Day everyone!! did you know bMarketplace is having a sale!!! yes, bMarketplace is running a sale for F-Day. we all love being dad's or being referred to as pops or Daddy-o... so to celebrate this glorious occasion you can enjoy the ...

asked about 1 month ago

4 answers

3 votes

Why am i being charged $20 all of a sudden? i have not even sold anything lately. it is costing me more to list items on bonanza than the amount i sell.???

Twenty dollar charge out of not where...What the Heck!

asked about 1 month ago

3 answers

4 votes

Just was billed for $11.95 with no sales for over 2 months

never had this kind of trouble selling on E-bay. I have had ) sales for over 2 months here on BONANZA. I was just billed $11.85 for LISTING FEES. I had 450 items listed but when I knew they where going to start charging for every listing over 50 I...

asked about 1 month ago